Legal Notice

Effective Date: September 22, 2026

This Legal Notice provides important information regarding the ownership, operation, use, and content of the stienstrajoure website. By accessing or using this website, you acknowledge and agree to the terms and information set out below.

1. Website Operator

The stienstrajoure website is operated by:

Tegels en Sanitair Stienstra B.V.

The business operates an online store offering bathroom accessories to customers throughout the Netherlands.

2. Business Information

Business Name: stienstrajoure
Legal Business Name: Tegels en Sanitair Stienstra B.V.
VAT Number: NL862791782B01
Contact Number: +31 513 414 606
Business Address: Marconiweg 1, 8501 XM Joure, Netherlands
Support Email: Info@stienstrajoure.store
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)
Order Cut-off Time: 2:00 PM CEST

Products: Bathroom accessories
Shipping: Free shipping throughout the Netherlands
Handling Time: 1–2 business days
Transit Time: 3–4 business days
Total Shipping Time: 4–6 business days
Returns: Free returns
Return Window: 30 days
Refund Processing Time: 4–6 business days
Accepted Payment Method: Stripe

3. Website Content

We make reasonable efforts to ensure that the information published on our website is accurate, current, and useful.

Website content may include product descriptions, specifications, prices, images, policies, general information, and other materials.

However, minor differences may occur between displayed images and actual products due to screen settings, lighting, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, omissions, or outdated information where permitted by applicable law.

4. Product Information

Product information is provided for general purchasing purposes.

While we make reasonable efforts to describe products accurately, customers should review the available product specifications and information before placing an order.

Product availability may change without notice.

If an item becomes unavailable after an order has been placed, we will contact the customer regarding the available options.

5. Intellectual Property

Unless otherwise stated, the content and materials available on this website, including text, product descriptions, graphics, logos, images, website design, icons, and other materials, are owned by or licensed to Tegels en Sanitair Stienstra B.V.

The website content may not be copied, reproduced, distributed, modified, republished, transmitted, or commercially exploited without prior written permission, except where permitted by applicable law.

6. Website Use

Users must use this website only for lawful purposes.

You must not use the website to:

Commit or facilitate unlawful activities
Attempt unauthorized access to website systems
Introduce viruses, malware, or other harmful software
Interfere with website security or functionality
Collect information through unauthorized automated methods
Misrepresent your identity or relationship with our business
Reproduce or commercially exploit website content without authorization

We reserve the right to restrict access to the website where reasonably necessary to protect our website, systems, business, or customers.

7. External Links

Our website may contain links to third-party websites or services.

These external websites are operated independently from stienstrajoure and may have their own terms, privacy policies, and practices.

We are not responsible for the content, availability, security, or practices of third-party websites.

8. Third-Party Services

We may use third-party service providers to support certain website functions, including payment processing, shipping, customer support, analytics, and technical services.

Third-party services may operate under their own terms and privacy policies.

Our payment processing is provided through Stripe.

9. Limitation of Liability

We make reasonable efforts to maintain accurate website information and reliable services.

However, to the maximum extent permitted by applicable law, we are not responsible for losses resulting from circumstances beyond our reasonable control, including temporary website interruptions, third-party service failures, carrier delays, technical issues, or unforeseen events.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

Temporary interruptions may occur due to maintenance, updates, technical problems, security measures, hosting issues, or circumstances outside our reasonable control.

11. Privacy

Your use of this website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information is collected, used, stored, and protected when you use our website or purchase products from us.

12. Terms of Service

Your use of our website and purchase of products is also governed by our Terms of Service.

The Terms of Service contain additional provisions regarding website use, orders, payments, products, shipping, returns, cancellations, intellectual property, liability, and other matters.

13. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or limit any mandatory rights or protections available to consumers under applicable law.

Where applicable consumer protection laws provide additional rights or remedies, those rights remain unaffected.

14. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on this website with a revised effective date.

15. Applicable Law

This Legal Notice is governed by the laws applicable to our business and activities in the Netherlands, without prejudice to any mandatory consumer protection rights that may apply.

16. Contact Us

If you have questions regarding this Legal Notice, our website, products, business information, or any legal matter relating to our services, please contact us using the information provided below.